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privacy Policy

Last Updated: January 2025

At Selenium Fitness, your privacy matters.

This Privacy Policy explains what information we collect, how we use it, and how we protect your data

when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to process orders, improve your shopping experience, and provide support.

1.1 Personal Information

When you make a purchase or create an account, we may collect:
   •    Full name
   •    Email address
   •    Shipping & billing address
   •    Phone number
   •    Payment details (processed securely through third-party payment providers; we do NOT store full card numbers)

1.2 Automatically Collected Information

When you browse our site, we may collect:
   •    IP address
   •    Device and browser type
   •    Cookies and tracking data
   •    Pages viewed, actions taken, and browsing behaviour

1.3 Optional Information

If you choose to provide it:
   •    Survey responses
   •    Wishlist items
   •    Ambassador or affiliate application details
   •    Social media handles (for giveaways or support inquiries)

2. How We Use Your Information

We use your information to:
   •    Process and fulfill orders
   •    Provide shipping updates and customer support
   •    Improve website performance and customer experience
   •    Send marketing emails or promotions (only with your consent)
   •    Prevent fraud, protect our site, and maintain security
   •    Analyze site usage to enhance our products and services

3. Cookies & Tracking Technologies

We use cookies to:
   •    Remember your preferences
   •    Track items added to your cart
   •    Analyze website traffic and behaviour
   •    Show personalized content or offers

You can adjust cookie settings through your browser at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share data with trusted service providers who help us operate our business, including:
   •    Payment processors
   •    Shipping carriers
   •    Website hosting platforms
   •    Email and marketing platforms
   •    Analytics tools (such as Google Analytics)

These providers only receive the information necessary to perform their services and are required to protect your data.

5. Protecting Your Information

We use industry-standard security measures to protect your data, including:
   •    SSL encryption
   •    Secure payment gateways
   •    Restricted internal access
   •    Regular monitoring for vulnerabilities

No online system is 100% secure, but we take all reasonable steps to safeguard your information.

6. Your Rights

Depending on your location, you may have the right to:
   •    Access your personal data
   •    Correct inaccurate information
   •    Request deletion of your data
   •    Opt out of marketing emails
   •    Restrict or object to certain types of data processing

To exercise these rights, contact us at hello@seleniumfitness.ca

7. Marketing Communications

You will only receive promotional emails if you subscribe.
You can unsubscribe at any time using the link in our emails.

Transactional emails (order confirmations, shipping updates, etc.) cannot be opted out of, as they are necessary for your purchase.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:
📧 hello@seleniumfitness.ca

 

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